For those who are unfamiliar, first, a brief overview of the insurance policy appraisal clause and how a Independent Appraiser comes into play. Appraisal is a clause or provision in most insurance policies that allows insurance claim disputes to be settled via a less costly and less time consuming process. The claim disputes could be about damages to personal property, buildings, and or dwellings (homes). For example; assume that a policyholder suffers a fire their home. The insurance company's adjuster visits the home and determines the damages to be $210,000. However, the homeowner obtains a contractor that provides an estimate for $340,000. This is a classic example of how a dispute begins. In this example the dispute is for both the cost of repairs and the scope of damages. Needless to say, there is no chance an agreement can be reached. Either party (insurance company or policyholder) has the right to demand and invoke the appraisal clause. The next step to the appraisal clause/provision is for each party to choose an independent appraiser, independent insurance appraiser or sometimes listed in policies as a competent appraiser. Insurance Appraisal Services is what we do.
Our independent appraisers exceed in their knowledge of the insurance appraisal process, are experts as independent, competent, dispute appraisers, and are available to represent the facts of the loss on your behalf. To execute the job as an independent appraiser properly, not only should one be educated in the appraisal process, but should also be qualified to review the differences in the claim and find additional damages neither party considered before. Our extensive experience with building repairs, building materials, construction, and the process of insurance claim disputes qualifies us as a choice above all. We have extensive knowledge of insurance claims handling, estimating insurance claims damages that are a result of Fire, Water, Smoke, Wind, Toronto, and Hurricanes. We have the knowledge and expertise to prepare complex claims for homes, commercial buildings, and personal property (contents, furniture, clothing, etc.), and can work professionally with the Appraisal Panel to determine a realistic amount of loss for your claim.
Step 1: Step one of our independent appraiser process is to collect as much documentation and data that is available for the claim being disputed. We will collect copies of the insurance company's estimates, the policyholder's estimates, contractor's estimates, as well as any other documents that's available. We will inspect and vigorously review each document line-by-line for discrepancies and differences.
Step 2: Our independent appraiser process will continue with a complete and thorough inspection of the property that has been damaged. This thorough inspection will be conducted piece by piece for contents claims and room by room for structure claims (provided any items or rooms remain). We will conduct this inspection with the two different estimates that are being disputed. With all estimates in-hand during the inspection we can easily determine if either estimate has missed items to be addressed and/or if either estimate is excessive.
Step 3: The independent appraiser inspection will include between 50 to 300 photos (depending on size of the loss and the extent of damages). The photos will support our findings and prove the damages. The photos are taken in a manner that supports your property and protects your position of whether property can be saved, repaired, or will require replacement.
Step 4: Many rooms or possibly the entire building may be damaged beyond recognition. In these cases we will conduct an interview with the owners of the property to confirm room layouts, types of wall and floor finishes, electrical items, cabinetry, and more. We will consult and interview both the policyholder and insurance claims adjuster to determine discrepancies. This type of questions and answer session will paint a clear picture of the TRUE value of the damages. The proper value of the claim depends on it's accuracy.
Step 5: All the data collected during our independent appraisal process will then be programmed into Xactimate estimating software. Xactimate configures and displays the data in the exact format that most insurance companies require. Line by line, piece by piece, the exact square feet of drywall, paint, wallpaper, carpet, etc., will be calculated for a real and accurate cost to settle the claim. In fact, Xactimate is used by more than 70% of insurance companies.
Any items that are in question will be reviewed by our group of engineers, building inspectors, or contractors as additional documentation to support the true repairs. Foundations, brick, support beans, or electrical may require removal and may not meet current building codes. These professionals can advise on ways to keep these types of materials or why they will require replacement.
Step 6: After all this has been completed we will meet with the other parties appraiser and discuss each others findings. In some cases an agreement cannot be reached between the two appraisers. In the event this happens, the two appraisers will submit their differences to the Insurance Appraisal Umpire.
We provide independent insurance appraisal and insurance dispute services to both insurance companies and policyholders. Choose the method that is right for you.
Policyholders or Their Representatives: If you are a policyholder or you represent an insured and are looking for an independent appraiser, please continue here.
Insurance Companies: If you work at an insurance company and would like to speak to us about your appraisal needs, please Contact Us Here. or call (919-669-9111) to discuss any appraisal issues you may have.
We provide independent appraiser services in North Carolina (NC), South Carolina
(SC), Georgia (GA), Florida (FL), Alabama (AL), Mississippi
(MS), Louisiana (LA), Texas (TX), Virginia (VA), Maryland
(MD), Delaware (DE), Washington DC, Pennsylvania (PA), New Jersey (NJ), New York (NY),
Ohio (OH), Kentucky (KY), Indiana (IN), and Oklahoma (OK). If you are in need of any type of Insurance Appraisal Services as outlined; please do not hesitate to contact us. We are here
to help you in any way we can.